SHAWN R. LAMERE

Email: shawn@shawnlamere.com

SUMMARY OF QUALIFICATIONS

Dedicated Information Technology support professional with comprehensive experience in multiple areas of IT, including programming, database design and maintenance, project management, PC hardware and software support, server and network management, and can effectively train both technical and non-technical individuals.

EDUCATION AND CERTIFICATIONS

  • Northwood University, Midland, MI
    • Bachelors in Computer Information Management / Management
    • GPA: 3.482
  • Delta College, University Center, MI
    • Associates of Business Studies in CST Programming
  • A+ Hardware/Software Certification

PROFESSIONAL EXPERIENCE

Dominator Radiology Systems (DR Systems, Inc)                                                                 March 2008 - January 2009

Systems Integration Technician     

  • Performed installation of DR Systems PACS / RIS in over 30 hospitals nationwide (75% travel). This included installation of Servers, PC’s, and UPS.
  • Worked with multiple modality vendors to create a seamless integration between modalities (CT, MRI, Nuclear Medicine, Fluoroscopy, Ultrasound, and multiple printers) and the DR PACS.
  • Provided VPN support to over 600 different locations nationwide.
  • Worked on a variety of platforms including Server 2000 and 2003.
  • Managed users and rights via Active Directory.
  • Led several installation projects through completion.

Contract Company on Assignment at Dow Chemical                                                              August 2004 – March 2008

Network/Systems Support       

  • Provided monitoring support for UNIX and Linux environments as well as Topaz and Sitescope monitoring support of business critical Windows 2000/2003 servers and applications.
  • Using tools such as HP Openview Omniback II and Legato Networker, performed backups and restores from HP DLT Tape Libraries and StorageTek Libraries.
  • Worked with vendors and global partners to coordinate problem resolution.
  • Maintained and authored documentation for business process.
  • Trained and mentored new hire technicians.

Charter Communications                                                                                                                  April 2000 – July 2004

High Speed Data Specialist II

  • Worked with customers via phone to help establish cable internet connectivity.
  • Provided training and coaching for Tier I technicians in multiple call centers state wide.

TECHNICAL SKILLS

Operating Systems:    Mac OS X and prior Mac OS, Windows 9x/XP/2000/2003 Server/Vista, UNIX, Linux, HPUX, AS/400

Programming:            HTML, XML, CSS, ASP, JavaScript, PHP, MySQL, Visual Basic, and C++ Partially familiar with Java and ASP/.NET, SQL

Software:                   Dreamweaver 8, Flash 8, Adobe Photoshop CS3, MS Visual Studio, MS Office 2003/2007, MS Visio 2003, MS FrontPage, MS Project 2003, MS Access, Remedy, Clarify, and Heat trouble ticketing, Agile

REFERENCES

 * Available Upon Request *